101+ Complaint Letters That Get ResultsBook - 2006 | Second edition.
Nothing motivates a company faster than a well-written complaint. '101+ Complaint Letters that Get Results' tells you what you need to say, shows you how to say it and gets you the satisfaction you deserve.
Publisher: Naperville, Ill. : Sphinx, 
Edition: Second edition.
Copyright Date: ©2006
Branch Call Number: 381.3 Rub 2006
Characteristics: xx, 283 pages ; 23 cm